In February, thanks to a joint project of the Humane Society of the US and the University of North Carolina-Charlotte, Palomacy volunteers had the opportunity to participate in the Rescue Group Program Assessment. (See the story here.)
March 14, 2016
In February, thanks to a joint project of the Humane Society of the US and the University of North Carolina-Charlotte, Palomacy volunteers had the opportunity to participate in the Rescue Group Program Assessment. (See the story here.)
On March 8th, I had a phone conference with our liaison, Jessie Lynn Olien, a doctoral student in the Organizational Science program at UNCC, and I am thrilled (and a little surprised) by how “healthy & highly functioning” the assessment indicates Palomacy is. Jessie said that we received some of the highest satisfaction scores she’s seen. Yay!!!
And there is consensus on ways that we can improve via “Greater participation of volunteers in rescue group leadership, decision-making, and information sharing.”
I have attached the full summary report as well as the findings report provided for us by Jessie through her work with the Organizational Science department of the University of North Carolina-Charlotte (UNCC) and in partnership with The HSUS and pasted key excerpts below.
Speaking of which, I’m very happy to say that Jessie is going to stay connected with us as a volunteer! She has lots of experience, expertise & information that can help us to thrive.
OVERALL
Healthy and high-functioning rescue group, that has a strong mission/vision and is comprised of committed, dedicated, and passionate volunteers.
Knowledgeable and effective leadership that offers volunteers warmth, encouragement, and support.
Strongest Dimensions:
Rescue Group Effectiveness [98%] Volunteer perceive that the group is fulfilling its mission and vision, and that the group is able to generate effective solutions when problems arise.
Recognition [Percent Favorable: 93%] Volunteers feel that their contributions are valued and appreciated.
Satisfaction with Communication [Percent Favorable: 91%] Volunteers feel that they know what is going on in the organization, that the rescue group goals are clear to them, and that the organization effectively communicates information to them.
OVERALL
Greater participation of volunteers in rescue group leadership, decision-making, and information sharing.
Increasing recruitment efforts to grow volunteer program, and to have “more hands on deck” to assist with tasks and distribute the workload.
Weakest Dimensions:
Perception of Voice [70%] Volunteers perceived that the rescue group could improve the opportunities that volunteers have to share and express ideas and concerns and participate in decision making.
Role Ambiguity [79%] Volunteers expressed that clarity around their volunteer assignments and responsibilities could be improved.
Satisfaction with Volunteer Coordination [78%] Volunteers reported that the coordination of their efforts, information sharing around who to direct their questions to, and the distribution of tasks and responsibilities could be improved.
#1: Increasing the number of volunteers who are active in leadership roles, and participate in decision-making and information sharing, has the potential to:
Increasing volunteer participation in these activities could be accomplished through:
#2: Growing the volunteer program through increased recruitment efforts has the potential to:
Recruitment efforts could potentially be increased by:
Looking forward to your help & input as we move forward!